Get in Touch
Our expert team is ready to assist you with product inquiries, technical support, or partnership opportunities. Reach out to us through any of our global offices or send us a message directly.
Our Global Offices
Headquarters
Room 115, Building P14, Phase I,
Printing, Paper Products and Packaging Logistics Area,
South China International, No. 1 Huada Boulevard,
Hehua Community, Pinghu Street,
Longgang District, Shenzhen
Phone
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (CST)
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Connect With Us
Our Global Presence
Operating in over 35 countries, with distribution centers strategically located in Europe, Asia, and North America to ensure fast delivery worldwide.
Frankfurt, Germany
European Hub
Our strategic European location coordinating operations and distribution across the region.
Shenzhen, China
Asia-Pacific Hub
Our Asia-Pacific headquarters managing regional distribution and supplier relationships.
Chicago, USA
North American Office
Serving our North American customers with local support and fast delivery options.
Dubai, UAE
Middle East & Africa
Strategic location serving the Middle East, Africa and surrounding regions.
Send Us a Message
Have questions about our products or services? Fill out the form below and our team will get back to you as soon as possible.
Frequently Asked Questions
Find quick answers to common questions about our services and support.
What is the typical response time for inquiries?
We aim to respond to all inquiries within 24 business hours. Technical support requests are prioritized based on urgency.
Do you offer technical support for all products?
Yes, we provide technical support for all products sold through our platform. Our engineering team is trained on all manufacturer product lines we distribute.
What shipping options are available for international orders?
We offer standard and express shipping options for international orders. Shipping methods and timeframes vary by destination country. Contact our sales team for specific information.
Can I request a product that is not listed on your website?
Absolutely! We have access to thousands of additional products beyond what's displayed on our website. Contact our sales team with your requirements, and we'll help source the right product for your needs.
How can I check the authenticity of products?
All products sold through INDCTL are 100% authentic and sourced directly from manufacturers or authorized channels. Each product comes with verification documentation and our authenticity guarantee. If you have concerns, our technical team can help verify any specific product.
Ready to find the perfect industrial automation solution?
Our team of experts is ready to help you select the right products for your specific needs. Contact us today to get started.